Privacy statement


Thank you for your interest in our website. The protection of your personal data that is collected, processed and used during your visit to our website is important to us.

1. Personal data

Personal data is information that can be used to determine your identity. This includes your name, address, postal address and telephone number. Information that is not associated with your identity (such as the number of users of a website) is not considered personal data. In principle, you can use our website without disclosing your identity. When you visit our website or use our services, the device with which you call up the page automatically transmits log data (connection data) to our servers. Log data includes the IP address of the device you use to access the website or service, the type of browser you use to access the website, the page you visited previously, your system configuration and information on the date and time of your visit. IP addresses are stored only to the extent necessary to provide our services. Otherwise, the IP addresses will be deleted or anonymized. We store your IP address when you visit our website for a maximum of 7 days to detect and prevent any attacks. If you request information, we will ask you for your name and other personal information. You are free to decide whether you want to enter this data or not. We store your data on specially protected servers in Switzerland. Following an appropriate examination, the EU Commission has certified that Switzerland has a level of data protection comparable to EU law. Data transmission from the EU to Switzerland is permitted under data protection law. Access to this data is only possible for a few authorised persons. They are responsible for the technical, commercial or editorial support of the content and the servers. If the usage or traffic data is required for our services, it is stored for a maximum of six months after the data has been collected. If the data is required to comply with existing legal, statutory or contractual retention periods (e.g. invoices), this data will also be stored beyond this period. However, this data is blocked and only accessible to a few authorized persons using passwords.

Right to object to the collection of data in special cases and direct marketing (Art. 21 GDPR)

If data is processed on the basis of Art. 6 (1) (e) or (f) GDPR, you have the right to object at any time to the processing of your personal data on grounds relating to your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which the processing is based can be found in this privacy statement. If you submit an objection, we will no longer process the personal data about you unless we can demonstrate compelling legitimate grounds for processing this data that override your interests, rights and freedoms or unless the processing of the data is required for the establishment, exercise or defence of legal claims (objection according to Art. 21 (1) GDPR).
If your personal data are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data about you for such marketing, which includes profiling to the extent that it is related to such direct marketing. If you object, your personal data will no longer be used for direct marketing purposes (objection according to Art. 21 (2) GDPR).

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time via the address stated in the legal notice.The right to restriction of processing exists in the following cases:
 

  • If you contest the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the verification process, you have the right to demand that we restrict the processing of your personal data.
  • If the processing of your personal data has taken place unlawfully, you can demand the restriction of the processing of this data instead of its erasure.
  • If we no longer need your personal data, but you need it for the establishment, exercise or defence of legal claims, you have the right to demand the restriction of processing of your personal data instead of its erasure.
  • If you have submitted an objection pursuant to Art. 21 (1) GDPR, a balance must be struck between your and our interests. As long as it is not yet clear whose interests are overriding, you have the right to demand that the processing of your personal data is restricted.

2. Disclosure of personal data to third parties

 

We use your personal information only for the purpose of our own use. We do not pass the data on to third parties without your express consent. Insofar as we are obliged to do so by law or court order, we will pass on your data to bodies entitled to receive such information.

3. Use of Cookies


Internet cookies are small data packages that are stored by your browser on the hard drive of your computer. We use cookies on our website. Such cookies are necessary so that you can move freely around the website and use its features, including access to secure areas of the website. Cookies are also necessary for technical reasons for the functionality of the shopping cart when placing orders in the shop. Most browsers are set so that they automatically accept cookies. However, you can deactivate the storage of cookies or set your browser so that it notifies you as soon as cookies are sent. These are the cookies utilised by Worldsoft CMS (which is used to create this website) depending on the modules used:
 

Usercookie 365 days Registered User
session 15 minutes Session
wslanguage 15 minutes Language of the CMS-installation




4. Protection of minors

Children and persons under the age of 18 should not transmit any personal data to us without the consent of their parents or legal guardians.

5. Links to other websites


Our website contains links to other websites. We have no influence on whether their operators comply with data protection regulations.

6. CRM (Worldsoft Business Suite) and Newsletter


This website uses the Worldsoft Business Suite (WBS). The provider is Worldsoft AG, Churerstrasse 158, 8808 Pfäffikon, Switzerland. The Worldsoft Business Suite (WBS) is a CRM (Customer Relationship Management) software with which data can be organised and analysed. If you send us your personal data via a web form or when placing an order, this data is stored on the servers of Worldsoft AG in Switzerland. The EU Commission has certified that Switzerland has a comparable level of data protection to EU law. Data transmission from the EU to Switzerland is permitted under data protection law. We draw your attention to our privacy statement before transferring your data. By transmitting your data, you agree that we may collect, process and use your personal data within the framework of the legal regulations. The purpose for which the data is used is connected to the reason for which your data was transmitted. Your data will be used for the purpose for which it was originally collected. Example: If you order a product on our website, your data will be used to create and send the invoice and to answer any queries you may have.

Legal basis:

Data processing is carried out based on your consent (Art. 6 (1) (a) GDPR). You can withdraw this consent at any time. The withdrawal of your consent will not affect the lawfulness of any data processing that has already been completed.


Data analysis by WBS


The WBS enables us to subdivide interested parties and customers according to different categories (so-called tagging). The address entries can be subdivided according to gender, personal preferences (e.g. vegetarian or non-vegetarian) or customer relationship (e.g. customer or potential customer).

Storage period

The data you have saved with us will be stored until you withdraw your consent. After withdrawing your consent, your data will be deleted both from our servers and from the servers of Worldsoft AG. You can find more information in the privacy statement of Worldsoft AG at: www.worldsoft.info/86.

Newsletter data


The Worldsoft Business Suite (WBS) can be used to, amongst other things, organise and analyse the sending of newsletters. The data you enter for the purpose of subscribing to the newsletter is stored on the servers of Worldsoft AG. If you wish to receive the newsletter offered on the website, we require an e-mail address or telephone number for SMS messages from you, as well as information that allows us to verify that you are the owner of the e-mail address or telephone number provided and that you agree to receive the newsletter. Further data will not be collected or will only be collected on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties. The data you enter for the purpose of subscribing to the newsletter will be stored on the servers of Worldsoft AG. The data entered in the newsletter registration form will be processed exclusively on the basis of your consent (Art. 6 (1) (a) GDPR). You may withdraw your consent to the storage of data, the e-mail address and their use for sending the newsletter at any time, for example via the "Unsubscribe" link in the newsletter. The withdrawal of your consent will not affect the lawfulness of any data processing that has already been completed. The data you have stored with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted after you cancel the newsletter. This does not affect data stored by us for other purposes (e.g. e-mail addresses for the member area).

Data analysis by the WBS


If we send newsletters with the help of the WBS, we can determine whether a newsletter message has been opened and which links have been clicked. The WBS also enables us to subdivide the newsletter recipients according to different categories (so-called tagging). The newsletter recipients can be subdivided according to gender, personal preferences (e.g. vegetarian or non-vegetarian) or customer relationship (e.g. customer or potential customer). In this way, the newsletters can be better adapted to the respective target groups. Further information is available at: www.worldsoft-wbs.info
If you do not agree to this type of analysis by WBS, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in every newsletter message. This does not affect data that we have stored for other purposes (e.g. e-mail addresses for the member area, address details for invoicing).

7. Social media with the Shariff module


The usual social media plug-ins (displayed as buttons on the website) transfer user data to the social media platforms (Facebook & Co) every time a page is opened. Some of these plug-ins provide social networks with information about your surfing behaviour in this way. You do not need to be logged in or a member of the network. We use the Shariff module on our website. A Shariff button establishes direct contact between a social network and you only when you actively click on the Share button. Shariff thus prevents users from leaving a digital trace on every page they visit and improves data protection. The Shariff module allows you to like, +1 or tweet – the respective social network does not receive any more information.

Google Maps


This page uses the Google Maps service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use the features of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this website has no influence on this data transfer. Google Maps is used for the purpose of presenting our website in an appealing manner and to enable the places indicated by us on the website to be easily located. This constitutes a legitimate interest within the meaning of Art. 6 (1) (f) GDPR. You will find more information on the handling of user data in Google's privacy policy: https://www.google.de/intl/de/policies/privacy/.

Your rights as the data subjects


You can exercise the following rights at any time using the contact details provided:

  • Right to information about your data stored with us and their processing,
  • Right to rectification of incorrect personal data,
  • Right to erasure of your data stored with us
  • Right to restriction of the processing of your data if we are not yet permitted to erase your data due to legal obligations
  • Right to object to the processing of your data by us
  • Right to data portability if you have consented to data processing or have concluded a contract with us


If you have given us your consent, you can withdraw it at any time with future effect. You can lodge a complaint with a supervisory authority responsible for you at any time. Your responsible supervisory authority depends on the federal state or canton in which you have your place of residence, your place of work or in which the presumed violation took place. A list of the supervisory authorities with addresses for Germany (for the non-public sector) and Switzerland and Austria (European Data Protection Supervisor) can be found at:

www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

 

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